Primary contacts

CHRISTIAN WAHL

Chief Growth Officer

The Sales Manager manages, leads and coordinates the sales team. He or she defines our commercial strategy, creates offers for personalised services and represents the company externally.

The Sales Manager plays a key role in achieving our objectives in our quest for excellence.

MELISSA CUSIN

Key Account Manager

Melissa Cusin supports, monitors and advises our “Key Accounts” customers in optimising the management of their coffee solutions.

Melissa has extensive experience in managing key accounts within bj-coffee. Her professionalism, interpersonal skills and dynamism provide our clients with valuable support that is always in line with the evolution of their expectations and requirements.

JUSTINE GENTINETTA

Key Account Manager

Justine Gentinetta supports, monitors and advises our customers in optimising the management of their coffee solutions.

Her professionalism, interpersonal skills and expertise provide our clients with valuable support that is always in line with the evolution of their expectations and requirements.

CHARLÈNE RÖTHLISBERGER

Account Manager

Charlène Röthlisberger is in charge of follow-up with our “Corporate” customers.

As Account Manager, her main mission is to provide companies with high quality coffee solutions, including the full range of products and services we are able to offer our customers.

FANNY VEGA

Account Manager

Fanny Vega is in charge of follow-up with our “Hotels, Restaurants and Cafés” clientele.

As Account Manager, her main mission is to offer restaurateurs and hotels high quality coffee solutions, including the entire range of products and services we are able to offer to our customers.

EMILIE BULLIARD

Communication department

With 6 years’ experience in the fields of communication and digital, Emilie Bulliard has been part of the company since 2017.

She implements external and internal communication policies in line with our strategic axes and is in charge of developing the brand’s visibility as well. She also manages the company’s digital projects.

CATHERINE GILBERT

Chief Business Excellence Officer

Having joined the company in 2011, Catherine Gilbert has extensive experience in organisational and quality management.

She manages the company’s support services: Purchasing, Customer Service, Accounting, Human Resources and IT, and also coordinates operational functions and quality management. Her responsibilities give her a key role in the implementation and monitoring of internal actions to provide our clients with quality services.

Catherine is a member of the Executive Committee.

SANDRINE DUMONT

Purchasing Manager

With more than 15 years of solid experience in the purchasing field, Sandrine Dumont coordinates our purchasing department.

She develops effective and lasting relationships with our key partners and constantly monitors our purchasing policy and company strategy.

The purchasing department ensures that the products we offer our clients are up to our standards in terms of quality and deadlines, while respecting an eco-responsible approach.

Sandrine is a member of the Executive Committee.

LUDOVIC SIMPELAERE

Customer Service Manager

With a Federal Diploma in International Trade and a wide experience in the fields of Customer Service and Supply Chain, Ludovic Simpelaere held various positions in local and international corporations before joining the company in 2014.

He manages the Customer Service Department including the sales administration, the Call Center and the point of sales.

NATACHA PROST-A-PETIT

Technical Service Manager

With a wealth of experience in project management and coffee-roasting, Natacha joined our organisation in 2018.

She leads and coordinates our technical team and is responsible for organising technical interventions and optimising the quality of our services.

She puts her expertise, versatility and rigour at the service of our clients.