An experienced sales team
Our sales consultants are experts whose skills are regularly assessed and developed. They are always at your disposal. They come to you in order to better understand your business, your work environment, the nature of your needs and the specificity of your expectations. As a result, they are able to crea te personalised solutions together with you.
A Customer Service team at your service
Our customers’ satisfaction is inseparable from our desire for excellence.
Both our Customer Service and our point of sale are attentive to our customers’ expectations and are responsive to the most specific needs. They play a key role in achieving our mission and respecting our customers.
Our Customer Service is at your disposal on 022 708 08 60 from Monday to Friday from 8 a.m. to 12 p.m. and from 1 p.m. to 5 p.m.
Our team welcomes you to our point of sale from Monday to Friday from 8 a.m. to 12 p.m.
Integrated logistic and after-sales service
Our logistics and after-sales teams are in charge of order preparation, deliveries, installations and machine maintenance. As a result, they play a key role in our quest for excellence and customer satisfaction.
Well-trained and quick to respond, they ensure that our commitments to our deadlines and our quality are met.
A committed purchasing department
Offering quality products and an outstanding level of service requires a rigorous selection of suppliers, under the responsibility of our purchasing department. Our choice in partners implies:
- that they understand our customers’ expectations and are able to offer products that meet our requirements in terms of quality and availability,
- that they commit to an eco-responsible approach,
- that they wish to enter into a lasting, long-term relationship based on the principles of mutual trust, transparency and respect for commitments.
Our partners are regularly evaluated to ensure that their products and services consistently meet our requirements.