Our desire to offer an impeccable quality of service drives our strategy and the way we operate. As such, our operating model is regularly controlled and audited and action plans developed to help us improve continuously. Our commitment to quality is evidenced by the fact that we gained ISO 9001 certification in 2003.
Our long-term partnership with Nespresso plays a key role in our commitment to quality. Thanks to this partnership, we can offer our clients a top quality coffee. The strict specifications and regular audits we must comply with to meet the terms of our agreement also give our clients the additional comfort that our products and services meet strict and clearly defined standards.